Call Center’s Local Lads [Infographic]

Call Center’s Local Lads [Infographic]

Call center industry has a long history. It goes without saying, everything that has long history has been accumulating stereotypes, so deeply rooted. We know call centers for an exceptional level of employee turnover followed by colossal costs...
Telemarketing Sales – Talking Better

Telemarketing Sales – Talking Better

The most common advice you’re getting, when asking about telemarketing sales, is “don’t sound like a sales person”. Not very useful without an explanation, is it? Let’s be honest – you’re never going to make your sales agents sound like...
One Thing that Stays in The Way of Sale

One Thing that Stays in The Way of Sale

Benjamin Franklin said there were only two things certain in life: death and taxes. Personally, I’d add a couple of more positions to the list but for the worth of this article, I’ll limit myself to only one: objections. Even if we don’t have an...