Warm Calling Confusion

Warm Calling Confusion

Cold calling means contacting someone you do not know and it generates feelings of unfamiliarity and possibly, mistrust in the person you have called. Warm calling (which means calling someone you know or have a connection to) should generate...
Telesales Meet Screen Sharing

Telesales Meet Screen Sharing

Designed to improve your sales calls. Screen sharing can improve your performance — guys at CrankWheel know it best. We’re all on board for making sales calls easier. In fact, we’ve been doing it for quite some time now and browsing through...
Call Center’s Local Lads [Infographic]

Call Center’s Local Lads [Infographic]

Call center industry has a long history. It goes without saying, everything that has long history has been accumulating stereotypes, so deeply rooted. We know call centers for an exceptional level of employee turnover followed by colossal costs...
Telemarketing Sales – Talking Better

Telemarketing Sales – Talking Better

The most common advice you’re getting, when asking about telemarketing sales, is “don’t sound like a sales person”. Not very useful without an explanation, is it? Let’s be honest – you’re never going to make your sales agents sound like...
One Thing that Stays in The Way of Sale

One Thing that Stays in The Way of Sale

Benjamin Franklin said there were only two things certain in life: death and taxes. Personally, I’d add a couple of more positions to the list but for the worth of this article, I’ll limit myself to only one: objections. Even if we don’t have an...


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